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Privacy Policy

Privacy Policy

Last updated: December 2025

This Privacy Policy describes how Event LogisticspartnerGmbH processes personal data in connection with the operation of its website, business activities, contractual relationships, communications and logistics services. It sets out the categories of personal data processed, the purposes of processing, the legal bases relied upon, the recipients of data, retention practices, security measures and the rights available to individuals under applicable data protection law.

This Privacy Policy is intended to meet the requirements of Regulation EU 2016 679 the General Data Protection Regulation and applicable German data protection legislation.

1. Data Controller

The data controller responsible for the processing of personal data within the scope of this Privacy Policy is:

Event Logisticspartner GmbH, Germany

Registered office address: Kruckenbergstraße 52 in 12107 Berlin

Email: office@eventlogisticslogistikpartner.de

Where required under applicable law, the contact details of the appointed Data Protection Officer will be made available upon request and on this website.

2. Scope of Application

This Privacy Policy applies to the processing of personal data relating to:

- visitors to this website

- customers and prospective customers

- suppliers, subcontractors and service providers

- business partners and counterparties

- employees, contractors and representatives of corporate clients

- individuals communicating with the company by email, telephone or other means

This Privacy Policy applies regardless of whether personal data is collected online, offline, verbally, in writing or through automated systems.

3. Definition of Personal Data

Personal data means any information relating to an identified or identifiable natural person. This includes direct identifiers such as names and contact details as well as indirect identifiers such as online identifiers, IP addresses, location data or information relating to business roles where an individual can be identified.

4. Categories of Personal Data Processed

Depending on the nature of the interaction, the company may process the following categories of personal data.

4.1 Identification and Contact Data

- First name and last name

- Company name and position

- Business address

- Email address

- Telephone number

4.2 Contractual and Commercial Data

- Service requests

- Booking and order details

- Logistics instructions

- Delivery and collection information

- Contractual correspondence

- Invoices and payment related references

4.3 Communication Data

- Email correspondence

- Telephone communications

- Messages submitted through website contact forms

- Records of meetings and operational discussions

4.4 Technical and Usage Data

- IP address

- Date and time of access

- Browser type and version

- Operating system

- Referring website

- Pages viewed and interactions with the website

4.5 Compliance and Regulatory Data

Data required to comply with legal obligations under commercial, tax, transport, customs or regulatory frameworks

Records relating to audits, inspections or statutory reporting obligations

 

5. Sources of Personal Data

Personal data may be collected directly from the data subject, indirectly through corporate representatives, or automatically through technical systems used to operate the website and business infrastructure.

6. Purposes of Processing

Personal data is processed for the following purposes:

- operation and administration of logistics and event logistics services

- handling enquiries, quotations and service requests

- performance and management of contractual relationships

- coordination of deliveries, transport, storage and on sitelogistics

- communication with customers, partners and suppliers

- website functionality, performance analysis and security monitoring

- accounting, invoicing and financial administration

- compliance with legal, regulatory and tax obligations

- protection of business operations, assets and rights

7. Legal Bases for Processing

Personal data is processed on one or more of the following legal bases:

- performance of a contract or pre contractual measures at the request of the data subject

- compliance with legal obligations applicable under German or European Union law

- legitimate interests pursued by the company, including operational efficiency, service improvement, business continuity, fraud prevention and IT security

- consent of the data subject where required by law

Where processing is based on consent, such consent may be withdrawn at any time with effect for the future.

8. Legitimate Interests

Where processing is carried out on the basis of legitimate interests, such interests include:

- maintaining efficient business operations

- responding to communications and service requests

- improving service quality and operational processes

- safeguarding systems, infrastructure and information

- defending legal claims and managing disputes

Such processing is carried out following an assessment of the balance between the company interests and the rights and freedoms of the data subject.

9. Cookies and Website Technologies

The website uses cookies and similar technologies to support technical functionality, security, analytics and user experience.

Cookies may include session cookies, functional cookies and analytical cookies. Where legally required, consent is requested prior to the placement of non essential cookies. Cookie preferences may be managed through the website interface or browser settings.

Further information about specific cookies may be provided in a separate Cookie Policy.

10. Data Sharing and Recipients

Personal data may be disclosed to the following categories of recipients where necessary for the stated purposes:

- logistics partners, carriers and transport service providers

- IT service providers and hosting providers

- professional advisers such as accountants, auditors and legal advisers

- public authorities, courts or regulatory bodies where required by law

All recipients process personal data under contractual obligations consistent with applicable data protection requirements.

11. Data Processing by Service Providers

Where third parties process personal data on behalf of the company, such processing is governed by data processing agreements reflecting the requirements of Article 28 GDPR.

12. International Data Transfers

Where personal data is transferred outside the European Economic Area, appropriate safeguards are applied in accordance with GDPR requirements, such as standard contractual clauses or equivalent legal mechanisms.

13. Data Retention

Personal data is retained only for as long as necessary for the purposes for which it was collected, including compliance with statutory retention periods under commercial, tax and transport law.

Retention periods vary depending on the nature of the data and the applicable legal requirements. Once retention periods expire, personal data is deleted or anonymised.

14. Data Subject Rights

Data subjects have the following rights under the GDPR:

- right of access to personal data

- right to rectification of inaccurate or incomplete data

- right to erasure where lawful grounds exist

- right to restriction of processing

- right to data portability

- right to object to processing based on legitimate interests

- right to withdraw consent where processing is based on consent

 

Requests may be submitted using the contact details provided in Section 1.

15. Right to Lodge a Complaint

Data subjects have the right to lodge a complaint with a competent supervisory authority, in particular in the Member State of habitual residence, place of work or place of the alleged infringement.

16. Security of Personal Data

The company applies appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, alteration or misuse. Measures are reviewed periodically in line with operational and risk assessments.

17. Automated Decision Making

The company does not carry out automated decision making or profiling within the meaning of Article 22 GDPR.

18. Third Party Websites

This website may contain links to third party websites. The company is not responsible for the privacy practices or content of such external websites.

19. Updates to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements, business operations or data processing practices. The latest version will always be published on the website.

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